Privacy Policy

1. Information We Use to Provide the Service

To deliver our service effectively, LeadDealer requires specific personal information from users. This information primarily consists of contact details such as name, email address, and phone number. The collection of this information is crucial in creating individual user profiles and ensuring personalized service delivery.

The personal information collected serves multiple purposes. It facilitates communication between the user and our support teams, allows users to access various features, and helps in the management of accounts. It enables us to understand individual user needs and preferences, thus allowing us to tailor our services accordingly.

Additionally, users may voluntarily provide further information related to their interests, preferences, and engagement with the service. This information, while not mandatory, enhances our ability to create a more customized experience and offer content or features that align with user interests.

We recognize the importance of user privacy and ensure that the collection of personal information complies with relevant legal regulations. Users will always be informed about the type of information being collected and the purposes for which it will be used. They will have the option to opt-out or restrict the use of their information for specific purposes, as dictated by applicable laws.

2. Information We Collect Automatically

We automatically collect certain types of information when you interact with our service. This data collection is performed through various technologies and might include details like your IP address, browser type, operating system, access times, and referring website addresses.

This automatic collection helps us to understand user behavior and preferences. It assists us in identifying trends, analyzing user pathways within our service, and evaluating the effectiveness of our content. By understanding how users interact with our platform, we can continually improve and optimize the user experience.

In addition, this information enables us to provide personalized content, targeted offers, and advertising that aligns with user interests and behavior. It also assists in troubleshooting, providing support, and ensuring the overall security and integrity of our service.

Our commitment to privacy ensures that all automatic data collection adheres to applicable legal requirements. We implement safeguards to protect this information, and our policies clearly outline the specific types of data collected, the purposes for which it is used, and the means by which users can opt out or manage their information.

3. Use of Service Information and Website Information

The information gathered from your interaction with our service, both provided by you and collected automatically, plays a vital role in our operations. It's not just about collecting data; it's about utilizing that information to enhance your experience and our services.

One of the primary ways we use this information is to provide personalized content and features. By understanding your preferences, browsing habits, and engagement with our service, we can tailor the content and offerings to match your interests. This helps create a more engaging and user-centric experience.

Furthermore, the information helps us identify areas of improvement within our platform. Through careful analysis of user behavior, we can spot trends, identify issues, and develop new features that align with user needs. Continuous improvement is at the heart of our service, and your information plays a crucial role in that process.

Lastly, we may utilize the collected information for administrative purposes, such as managing your account, communicating necessary updates, and providing customer support. Adhering to legal requirements, we ensure that all usage of information aligns with applicable laws and regulations, maintaining transparency and granting you control over your data.

4. Sharing Your Information

We value your privacy and are committed to safeguarding your personal information. However, there are circumstances where we may share your information with third parties.

Firstly, we may share your information with vendors and service providers who assist us in our daily operations. This includes companies that provide hosting services, data analysis, marketing support, and customer service. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it and use it solely for the purposes for which it was disclosed.

Secondly, we may share your information with our business partners or affiliates for purposes such as joint marketing initiatives or collaborative products and services. Any sharing of this nature is done in accordance with applicable legal requirements, and we ensure that these third parties adhere to similar privacy standards.

Additionally, we may disclose your information in compliance with legal obligations, such as in response to lawful requests by public authorities or to meet national security or law enforcement requirements. This may include complying with subpoenas, court orders, or other legal processes.

Lastly, in the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will take reasonable steps to ensure that your privacy rights continue to be protected in such circumstances.

This section serves to provide transparency about how your information may be shared and assures that such sharing is done in a manner consistent with your rights and our obligations under applicable law.

5. Analytics, Advertising, and Do-Not-Track

Our website and service may utilize third-party analytics tools to understand user behavior and improve our offerings. This allows us to gather statistical information about how users engage with our platform, identify areas for enhancement, and develop new features that resonate with our audience.

In addition to analytics, we may employ third-party advertising services to deliver targeted advertisements. These advertisements are designed to align with your interests, based on information collected about your browsing habits and engagement with our service.

We acknowledge the importance of user choice in these matters. Hence, we provide mechanisms for you to opt out of tracking by certain third-party analytics and advertising services. You can usually find these options within your account settings or by following instructions provided in our communications.

Furthermore, we comply with Do-Not-Track (DNT) signals sent by your browser. If a DNT signal is received, our system will respond accordingly, limiting or ceasing tracking of your online activity as per your preferences.

Our commitment to user choice and transparency in this area is unwavering. We endeavor to ensure that you have control over how your information is used for analytics and advertising purposes, always respecting your privacy preferences.

6. Your Choices, and How to Remove Your Content and Information

Your control over your information is paramount to us. In this section, we outline the choices available to you regarding your personal information and how you may remove content associated with your account.

You have the right to access your personal information stored within our system. You can review, modify, or delete this information through your account settings. If you require assistance or encounter difficulties, our support team is always available to help.

If you decide to remove content or information from our service, you may do so through specific features within the platform or by contacting our support team. Please note that while the content may be removed from public view, residual copies may remain within our backup systems for a period in line with legal or regulatory requirements.

Additionally, you may have the option to opt-out of specific uses of your information, such as for marketing purposes. Clear instructions for opting out will be provided within our communications or through your account settings.

We take your choices seriously and strive to provide you with the tools and resources to manage your information effectively. If you have specific preferences or requests related to your information, please don't hesitate to reach out to us, and we'll do our utmost to accommodate your needs.

7. Security

We understand that the security of your personal information is of utmost importance, and we are committed to implementing and maintaining robust security measures to protect it.

Our security practices include the use of industry-standard encryption techniques, secure servers, and firewalls to prevent unauthorized access to your data. Access to your personal information within our organization is limited to employees and contractors who need to know that information to perform their job functions. They are bound by confidentiality agreements and are required to adhere to our strict security and privacy policies.

We regularly review and update our security measures to ensure they remain effective against evolving threats. We also offer features such as two-factor authentication to provide an additional layer of protection for your account.

Despite our diligent efforts, no method of electronic storage or internet transmission is completely secure. Therefore, while we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security.

In the unlikely event of a security breach involving your personal information, we will take appropriate actions in accordance with applicable laws, including notifying you and relevant authorities, if required.

We encourage you to practice safe online habits, such as using strong passwords and keeping your account information confidential. If you have any concerns or questions about security, please contact us.

8. Third-Party Links and Services

Our service may contain links to third-party websites, applications, or services that are not operated by us. These links are provided for your convenience and may offer content, products, or services that are relevant to your interests.

We do not control these third-party sites, nor do we endorse or assume responsibility for their content, privacy policies, or practices. If you choose to access a third-party link, you will be subject to the terms and policies of that third party, including their privacy policy.

It is important for you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and share your information. Your interactions with these third-party sites are governed solely by the policies of those third parties, not by this Privacy Policy.

We strive to include only reputable and trusted third-party links, but we cannot guarantee the content or privacy practices of any external sites. Therefore, we urge you to exercise caution and discretion when navigating to or interacting with third-party websites and services linked through our platform.

If you have questions or concerns about this section, please feel free to contact us.

9. Children

LeadDealer is not intended for use by children under the age of 13, or the applicable age limit defined by local laws in your jurisdiction. We do not knowingly collect or solicit personal information from children under the specified age limit.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take prompt steps to remove such information from our systems and terminate any accounts associated with minors.

We encourage parents and guardians to be actively involved in their children's online activities and to use appropriate tools and resources to ensure a safe online environment. This includes educating children about the importance of privacy and guiding them in responsible online behavior.

Our commitment to the safety and privacy of minors is unwavering, and we comply with all relevant laws and regulations concerning the protection of children's information online.

10. Information for European Territory Residents: Our Legal Bases and Your Rights

If you are a resident of the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use, you have specific rights and protections concerning your personal information.

Legal Bases: We process your personal information based on the following legal bases:

• Consent: We may process your information when we have obtained clear and explicit consent from you for specific purposes.
• Contractual Obligations: Processing may be necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interests: We may process your information when it is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your rights and interests.
• Compliance with Legal Obligations: Processing may be necessary to comply with a legal obligation to which we are subject.

Your Rights: As a European territory resident, you have various rights, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You may object to the processing of your personal information based on legitimate interests.
• Restriction: You have the right to request the restriction of processing of your personal information in specific circumstances.
• Portability: You have the right to request the transfer of your personal information to another service provider if the processing is based on consent or a contract.
• Complaints: You have the right to lodge a complaint with the appropriate data protection authority if you believe that our processing of your personal information violates applicable law.

We are committed to honoring these rights and providing mechanisms for exercising them. For further information or to make a request concerning your rights, please contact us.

11. International Transfers

In the course of providing our services, your personal information may be transferred to, stored in, or processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction.

We take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy, regardless of where it is transferred. This includes implementing legal mechanisms such as Standard Contractual Clauses or relying on Privacy Shield certifications, where applicable.

When transferring information to third-party service providers or business partners in other countries, we make sure that these entities are contractually obligated to handle your personal information with a level of protection that meets or exceeds the standards required by applicable law.

We are committed to transparency and compliance in all international transfers of personal information. Should you have any questions or concerns about the international transfer of your information, please don't hesitate to reach out to us.

12. Other

There may be additional circumstances or practices related to our handling of your personal information that do not fall into the categories described above.

For instance, we may utilize aggregated or anonymized data derived from personal information for research, analysis, or product development purposes. This data does not identify you individually and is not subject to the provisions of this Privacy Policy.

We may also have specific agreements, notices, or consents provided to you in connection with particular services, products, or features. In such cases, those terms will govern the collection and use of your information related to those particular aspects of our service.

It's important to emphasize that our commitment to privacy extends to all aspects of our operations. Any practices or circumstances not explicitly addressed in this Privacy Policy are handled with the same care and diligence, always prioritizing your privacy and compliance with applicable laws.

13. Changes to This Policy

We recognize that privacy practices and regulations may evolve, and we are committed to keeping our Privacy Policy up to date to reflect those changes.

We reserve the right to modify this Privacy Policy at any time, and any changes will be effective immediately upon posting on our website or platform. We will make reasonable efforts to notify you of significant changes through our service, email notifications, or other means.

Your continued use of our service after any modifications to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review our Privacy Policy periodically to stay informed about our privacy practices and your rights and choices concerning your personal information.

If you disagree with any changes to this Privacy Policy, you may stop using our service and contact us to request the removal of your personal information.

14. How to Contact Us

Should you have any questions, concerns, or comments regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We value your feedback and are committed to addressing your inquiries in a timely and thoughtful manner.

You may reach us through the following channels:

• Email: support@leaddealer.ai

Our designated privacy officer or a member of our customer support team will respond to your inquiries and work with you to resolve any issues related to your privacy.

We encourage you to reach out with any questions, requests, or feedback, as your satisfaction and trust are of utmost importance to us.